Effective date: June 8, 2026
GranCo, Inc., doing business as Granco Granite ("Granco Granite," "GranCo," "we," "us," or "our"), respects your privacy. This Privacy Policy explains what information we collect when you visit our website at https://grancogranite.com (the "Site"), contact us, request a quote, shop in our showrooms, or sign up to receive text messages from us, and how we use, share, and protect that information.
By using our Site or providing us your information, you agree to the practices described in this Privacy Policy.
Information We Collect
We collect information you provide directly to us, information collected automatically when you use the Site, and information from third parties.
Information you provide to us, including when you request a free quote, fill out a contact or appointment form, use our kitchen, bathroom, or edge-profile visualizer tools, place or inquire about an order, or text or call us. This may include your name, email address, mailing or project address, phone number, details about your project (such as room measurements, material selections, and photos you choose to share), and any other information you choose to provide.
Information we collect automatically when you visit the Site, such as your IP address, browser type, device information, pages viewed, referring website, and the dates and times of your visits. We collect this information through cookies and similar technologies (see "Cookies and Tracking Technologies" below).
Information from third parties, such as our advertising and analytics providers, review platforms (for example, Google reviews), and social media platforms when you interact with us there.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries, provide quotes, schedule measurements and installations, and fulfill your orders;
- Communicate with you about your project, appointments, and orders, including by phone, email, and text message;
- Send you promotions, specials, and other marketing communications where you have asked to receive them;
- Operate, maintain, improve, and personalize the Site;
- Measure and understand how visitors use the Site and our advertising;
- Detect, prevent, and address fraud, security issues, and technical problems; and
- Comply with our legal obligations and enforce our terms and policies.
SMS / Text Messaging
If you provide your mobile phone number and opt in to receive text messages from Granco Granite, we will use it to send you messages related to your request. Depending on the program you opt in to, these may include appointment reminders, quote and order updates, customer-care messages, and promotional or marketing messages.
Consent. You may opt in to receive text messages by submitting your mobile number through a form on our Site that includes SMS consent language, by texting us first, or by giving consent in our showroom or over the phone. Consent to receive marketing text messages is not a condition of any purchase.
Message frequency. Message frequency varies based on your interactions with us.
Message and data rates. Message and data rates may apply, according to your mobile carrier plan.
Opt out. You can cancel text messages at any time by replying STOP to any message. After you send "STOP," we will send you a one-time confirmation message and will stop sending text messages. You may continue to receive non-marketing messages where applicable.
Help. For help, reply HELP to any message, or contact us at 770-637-6667.
Carriers. Mobile carriers are not liable for delayed or undelivered messages.
No sharing of opt-in data. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories of information sharing described in this Privacy Policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Cookies and Tracking Technologies
We and our service providers use cookies, pixels, tags, and similar technologies to operate the Site, remember your preferences, measure performance, and support advertising. We use Google Analytics and Google Tag Manager to understand how visitors use the Site, and we may work with advertising partners such as Google and Meta (Facebook and Instagram) to show you relevant ads.
Most browsers let you refuse or delete cookies through their settings. Disabling cookies may affect how parts of the Site function. You can learn more about how Google uses data at https://policies.google.com/technologies/partner-sites, and you can opt out of Google Analytics at https://tools.google.com/dlpage/gaoptout.
How We Share Your Information
We do not sell your personal information. We share your information only as described below:
- Service providers who perform services on our behalf, such as website hosting, communications and text-messaging platforms, payment processing, scheduling, customer service, analytics, and advertising. These providers may use your information only to provide services to us.
- Installation and fabrication partners as needed to complete your project.
- Legal and safety reasons, such as to comply with applicable law, respond to lawful requests, or protect the rights, property, or safety of Granco Granite, our customers, or others.
- Business transfers, such as in connection with a merger, acquisition, financing, or sale of assets.
As stated above, mobile opt-in and text-messaging consent information is never shared with third parties or affiliates for marketing or promotional purposes.
Third-Party Links and Tools
Our Site may link to or embed third-party websites and tools, including our visualizer tools, mapping services, social media pages, and review platforms. We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies.
Data Retention
We keep personal information for as long as needed to fulfill the purposes described in this Privacy Policy, including to provide our products and services, comply with our legal obligations, resolve disputes, and enforce our agreements.
Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Children's Privacy
Our Site and services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can delete it.
Your Choices and Rights
You may:
- Opt out of marketing emails by using the unsubscribe link in any marketing email;
- Opt out of marketing text messages by replying STOP, as described above;
- Request that we update or correct information we hold about you; and
- Request access to or deletion of your personal information, subject to applicable law.
To make a request, contact us using the information below. Depending on where you live, you may have additional rights under applicable privacy laws, and we will honor those rights as required.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Effective date" above and post the updated policy on this page. Your continued use of the Site after changes are posted means you accept the updated policy.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
GranCo, Inc. (Granco Granite) 380 McDonough Parkway, McDonough, GA 30253 Phone: 770-637-6667 Text: 470-535-9549